The types of personal information we collect
IP Addresses: When visitors access our websites, we automatically capture the IP address of the source computer, the referring site, and the destination site. We use this information to control access to our websites and to optimize the presentation of our websites. IP addresses may also be used to help identify users as well as gather broad demographic information. We also capture data as to which pages have been accessed by visitors, and the frequency with which they are accessed. This information is used to understand our visitors’ preferences and to balance the load on our servers.
Cookies: Cookies are small files of data that reside on visitors’ computers. Cookies allow us to recognize visitors, customize their experience, and offer efficiencies related to login and access. We set a Session Cookie upon visitor login to enable them to access multiple domains without having to re-enter login information. Once a user closes their browser, Session Cookies become inactive. We may also set longer-lasting cookies to make login procedures more efficient for returning members. These may contain e-mail addresses or usernames which are encrypted so they can be interpreted only by Countess Cat Inc. From time to time, we may share cookie information with third-party partners with whom we have an official relationship. This is done to make the establishment of new accounts more efficient, and to facilitate special offers. Most browsers have settings that enable users to disable cookies on their machines. If cookies are disabled, certain website services or functionality may not function properly.
Third-Party Websites: Countess Cat Inc’s websites often contain links to websites operated by other companies that are not controlled by Countess Cat Inc. therefore has no responsibility or liability for the policies, activities, or content of these sites. Nonetheless, we seek to provide our visitors with a positive experience, so we welcome any feedback about these sites.
Public Forums: Websites operated by Countess Cat Inc may contain chat rooms, forums, message boards, and/or news groups. Countess Cat Inc prohibits the posting of illegal or defamatory content in its chat rooms, forums, message boards, and/or news groups and reserves the right to remove any user-posted content at Countess Cat Inc’s sole discretion. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when disclosing personal information.
Financial Information: Financial information, such as a credit card or bank account number, is captured when users place an order or make a purchase. Financial information is used to check the purchaser’s qualifications and to process the payment(s) for products and services ordered. Financial data is only captured on web pages that reside on secure servers. Transmission of financial data over the Internet is always fully encrypted. Storage of financial information is only handled by third-party PCI-compliant payment processors. After a transaction, no financial data resides on Countess Cat Inc servers. Financial information is never shared with any parties other than the financial institutions directly involved in processing the transaction.
Personal Information: Personal information, such as a person’s first name, last name, or billing address, is captured when a user places an order or makes a purchase. This information is used to check the purchaser’s qualifications and to process the payment(s) for products and services ordered. This information is also used for customer support purposes. We may disclose personal information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver, or other comparable legal process. We may also disclose personal information in the course of investigating suspected fraud or other illegal activity. Outside of the aforementioned legal processes, personal information is never shared with any parties other than the financial institutions directly involved in processing the transaction.
Customer Information: Customer information, such as a username, password, or e-mail address, can be captured when a customer registers on the website, places an order, subscribes to a newsletter, responds to a survey, or otherwise enters information into a form on one of our websites. Customer information is primarily used to manage access to our websites and to communicate with customers when necessary about membership, product, billing or other support-related concerns. We may retain correspondence such as e-mails or messages for the purpose of customer support reference and improvement. Customer information may also be used to convey company news, administer a contest, conduct a survey, communicate a special offer from a preferred partner, or promote internal programs. All promotional emails contain an easy and automated way to unsubscribe from receiving future e-mails. Alternatively, recipients can also unsubscribe from receiving future emails, if they contact us
Where we store and process personal information
Your right to access and correct your personal information
The Company takes serious security measures to grant maximum protection to personal data against unauthorised access, modification, disclosure, or deletion of data. The personal data transmitted to the Company by Affiliates is always protected by highly sophisticated security system.
The Company guards personal information on electronic and physical levels.
Besides using its own security software and mechanisms, Company also incorporates the most advanced security technologies available in order to ensure maximum safety of personal data provided by Affiliates.
Company’s employees' access to any personal information of its’ Affiliates is extremely limited and they are bound by confidentiality obligations. Therefore, they might be subject to disciplinary measures, including the termination of their contracts and in serious cases even criminal prosecution should they fail to meet these strict obligations.
Company shall preserve personal data on its’ servers for one year of the relevant application. The aforementioned term for preservation shall arise from the limitation periods for the assertion of claims for compensation for certain damage that apply to the relevant applications.
The Customers may have the following rights in respect of processing personal data:
1. request access to their personal data;
2. request that the data be supplemented, corrected or replaced;
3. request that the data be deleted and further processing be terminated;
4. request that the processing of the data be restricted;
5. withdraw their consent;